Sometimes Navi+ will not open on one particular device or network. This page runs a deep test of how your connection reaches the Navi+ servers and the services the Navi+ app depends on (delay, lost packets, IPv6, packet sizes, proxies, browser storage…), so we can find the cause. It takes 1–2 minutes. Nothing is installed.
About 150 tiny requests plus a few downloads (in total ≈ 6 MB of data — please use Wi-Fi if you are on a limited mobile plan). Please keep this tab open until it finishes.
Leave this tab open (you can keep working in another tab). It quietly re-checks every 20 seconds and records exactly when and where a connection fails, and whether the rest of your internet was still working at that moment. Stops by itself after 3 hours. Your computer must stay awake.
Run the test first.
This includes your public IP address (needed to look up your connection in our logs) and technical details of your browser and network. It does not include passwords, store data, your exact location or anything from other tabs.
Navi+ Connection Check · tools.naviplus.io · reports go to the Navi+ support team only.